Note: We have momentarily halted the sales of Kratom to Belgium. Contact: info@kratomgardens.com

Privacy and Cookie Policy

We value your privacy and adhere to the general privacy laws, as set out in the Personal Data Protection Act (see www.cbpweb.nl, the website of the College of Personal Data Protection).

By using this website and / or providing your information to us, you agree to this privacy statement.

Personal information

Your personal information will be stored in our customer base, if necessary. We use your data for the assessment, completion and execution of the delivery agreement and management of the resulting customer relationship, including the purpose of conducting our marketing activities, recovery of payments due, fraud prevention and compliance with legal obligations.

Kratomgardens uses the information provided to you solely to assist you. Data will never be provided to third parties without your explicit consent.

What we collect

We may collect the following information:

  • First and last name
  • Address and residence
  • phone number
  • contact information including email address
  • IP address
  • Payment Details

You are entitled to access, correction and / or removal of your specified personal information.

Not personal information

We may collect anonymous information (information that you will not personally identify) about the use of this website. On the website, general anonymous visit information is kept, such as the most requested pages. The purpose of this is to optimize the layout of the website. We can also use this information to place more targeted information on the site. We use this information to better tailor our information and services to your needs.

Secure connection

We use a secure SSL connection during the ordering process and contact forms. So your information is safe when you fill it in at kratomgardens.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Declining the cookies may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

Changes

Kratomgardens reserves the right to make changes to the privacy statement.